Being a small business owner demands a constant quest to maintain a competitive edge and effectively manage expenses, phone system communication infrastructure is a crucial element that often escapes scrutiny but holds immense significance for your success.

Onsite telephone systems that have served many businesses well, do tend to impose constraints, particularly in the face of the rapid embrace of the remote workforce. In this article, we’ll explore seven compelling reasons urging you to contemplate the transition from the onsite phone system to the realm of the hosted cloud voice communication solutions.

Migrating to a hosted cloud voice solution for your communications and collaboration needs not only helps to reel in your costs but also adds flexibility in an ever-changing business landscape:

• Month-to-month contracts
• Pay-as-you-go subscription pricing
• It gives you the capacity to add, move, or change users with just a click
• Only pay for what you use (instead of what you thought you might use)

1. With cloud business phone solutions wave goodbye to costly hardware and the burdens of maintenance, empowering you to cut costs on both setup and upkeep. The configuration of your cloud voice system takes place at our offices at NECALL, therefore the costs for implementation are drastically reduced and the need for annual maintenance contracts are not required. You receive a monthly invoice with all the items clearly detailed with no long-term contracts required.
2. Cloud Voice gives flexibility and scalability that align with the dynamic demands of your business. No longer do you need to invest in fresh PABX / phone system hardware or software when your business changes.
3. Your team can communicate and collaborate in real-time, unhindered by geographical barriers. Communication tools become accessible from an array of devices, be it a desktop, laptop, tablet, or smartphone.
4. Harnessing cloud-based voice Interactive Voice Response (IVR) automates the handling of incoming calls, freeing your team to tackle other tasks. This streamlining not only enhances efficiency but also elevates the experience of your valued customers.
5. Cloud video conferencing solutions usher in high-quality audio and video, complemented by screen-sharing and an arsenal of collaboration utilities. This ensures your team remains closely knit and effective, irrespective of their scattered locations.
6. Embracing cloud-powered Voice Over Internet Protocol (VoIP) solutions guarantees superior call quality, even in regions plagued by patchy network coverage. This assurance helps you maintain an unbroken connection with your customers.
7. Cloud phone systems don’t require any on-site infrastructure, all you need is a good internet connection and NEC Univerge Blue Connect to get your cloud phone system off the ground and begin making calls.

In the pursuit of streamlining your small business phone system infrastructure, cloud-based voice communication solutions stand ready to deliver a plethora of advantages. Whether you aim to reduce costs, foster collaboration, streamline operations or enhance call quality, cloud voice solutions can be tailored to your business requirements.

If you’re still using an onsite phone system, it’s time to consider making the switch to cloud voice with NEC Univerge Blue Connect as your supplier of choice.