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Hosted Voice -UCaaS

 

Our Hosted Voice Solution (UCaaS) provides a unified communications and collaboration services to business from the operator’s data centres.

The business subscribes to a monthly subscription based on the number of users and the features required.

Our selfcare client offer businesses an intuitive and easy to use application to manage their unified communications settings from their mobile or their desktop PC, Laptop or tablet.

In tandem mode (web or desktop) with the IP phone, our hosted voice solution enables the user to control calls from their computer or their IP phone or Mobile device. They can, for example, answer a call from their phone, put the caller on hold and transfer it to another extension.

Key benefits:

 

Choose Your Call Plan

Unlimited call plan
Local, National, Mobile, 13 and 1300 Numbers included
             or           
 PAYG
PAYG phone plans are beneficial because you only pay for what you use


 

Choose the feature licences each user requires

Basic UC Licence Premium UC Licence Premium UC + VC Licence Premium UC + Contact Centre Licence Premium UC + CRM Connect Licence Premium UC + Operator Application Licence


 

Choose your handset

Choice of
Yealink VoIP Handset
Choice of
Cisco VoIP Handset
Cordless
VoIP Handset
VoIP
Conference Unit
Soft Phone

 

Licensing

Basic UC Licence
Give the everyday knowledge worker access to over 60 PBX features, access their account via web browser or desktop version for instant messaging, setting of forwarding rules and managing presence status.

Premium UC Licence
The Premium UC license is perfect for the mobile office worker.  It gives the user the ability to make calls through their softphone (web/desktop), tablet, mobile phone as well as an IP Terminal.

Premium UC + VC Licence
Video is a professional videoconferencing and collaboration solution powered by Zoom is applied over the top of the Eclipse UC Premium license.

Premium UC + Contact Centre Licence
Contact Centre provides your business with all the tools necessary to make each interaction between your customers and your business quick and easy. Your business will see improved response times, reduced abandon call rates, lower operating costs, and increased revenues. We offer hosted inbound call centre services at a very competitive price.

Premium UC + CRM Connect Licence
CRM Connect is applied over the top of an existing Premium UC license and gives a user the ability to integrate into 42 certified ERP/CRM platforms.

Premium UC + Operator Application Licence
Our Operator Application is an interactive advanced attendant console for switchboard roles. The intuitive interface, with ergonomic design, allows in-house or outsourced receptionists to efficiently manage your customer calls.

If you want to start saving on your business call costs, get VoIP into your vocabulary. With VoIP (Voice over Internet Protocol), all your business calls are made over your broadband connection, but at a fraction of the cost. VoIP is easy to set up.


You can install it yourself,
​but you don't have to

 

It is important to make sure your network is setup for voice. This is where NECALL can help with our added value service!

Installing and User Training

Deploying a business voice solution on to your data network is no small undertaking; it affects your entire network, from capacity to performance. In addition we can provided customisation and user training to get the most out of your voice solution.

Our Experience

With have over two decades of experience helping businesses of all types and sizes, you can rely on us to keep you connected. If you would like more information about our internet for business solutions, do not hesitate to contact our team of specialists on 08 9455 3122 or sales@necall.com.au

 

 

Get in touch with us now!
Have a chat with our highly experienced staff. It’s free of charge and without commitment!
 
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Telephone 08 9455 3122
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