As the Australian business landscape undergoes a digital transformation with the National Broadband Network (NBN) taking centre stage, the need for advanced communication solutions has never been more pressing. In this blog, we delve into the unique advantages that...
Being a small business owner demands a constant quest to maintain a competitive edge and effectively manage expenses. Communication infrastructure is a crucial element that often escapes scrutiny but holds immense significance for your success. Onsite telephone...
“NEC Univerge Blue will check all of the right boxes for companies interested in true efficiency and digital transformation” Read the full UC today review on...
In today’s dynamic and interconnected business landscape, effective communication is the cornerstone of success. The need to collaborate seamlessly, irrespective of geographical boundaries, has never been greater. Recognising this demand, NEC, a pioneering force...
We are thrilled to announce that NECALL has been recognised as the West Australian state channel partner of the Year for NEC Platform Solutions for the 2022-23 financial year. This prestigious award, presented by NEC Australia as part of their Unified Communications...
Receptionist Groups Receptionist groups allow you to have calls delivered to an Auto Attendant but is first offered to a set of receptionists. If a receptionists are not available the call is then sent to the Auto Attendant for handling. It’s a great way to get as...
The UNIVERGE BLUE CONNECT mobile clients have received a lot of love this month: Advanced Hunt Group Presence allows you to see the status of agents, calls in queue and average wait times so you can balance the load of calls coming in. For more information, see...
A FULL SUITE OF CLOUD SERVICES RANGING FROM INTEGRATED PHONE SYSTEM, VIDEO CONFERENCING, MESSAGING AND CONTACT CENTRE. UNIVERGE BLUE® CONNECT IS AN EASY-TO-USE CLOUD-BASED COMMUNICATIONS PLATFORM THAT HELPS EASILY MANAGE TEAM COMMUNICATIONS AND COLLABORATION....
NEC Australia has the launched the Multiline Client (MLC) Softphone for Windows and MAC. With the MLC Softphone, members can stay connected to the company’s communications platform in a professional and seamless manner. The MLC Softphone is supported on NEC’s...
CLOUD CONTACT CENTRE Cloud contact centres have become increasingly popular in recent years as a way to improve the customer experience. These centres use cloud-based technology to provide businesses with a range of features and tools that can help them better manage...
