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NEC UNIVERGE BLUE® Cloud Voice

 

With NEC's UNIVERGE BLUE® Hosted Voice (VoIP) there is no phone system hardware to buy, install, manage, upgrade or replace.

UNIVERGE BLUE® Connect UNIVERGE BLUE® Video  Conferencing UNIVERGE BLUE® Contact Centre
UNIVERGE BLUE® Connect UNIVERGE BLUE® Video Conferencing UNIVERGE BLUE® Contact Centre
Cloud Based
Unified Communications (UCaaS)
Cloud Based
Audio & Video Collaboration
Cloud Based
Contact Centre

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Easy to set up, manage, and use your phone system - Get started quickly using your current phone number and preconfigured phones to connect to the internet with over 90 enterprise grade features.
 

Go Anywhere, Be Anywhere, Work Anywhere 

Whether you’re working from your office, overseas, or your home, NEC’s cloud voice solution offers handsets, softphone and mobile phone applications to ensure its business as usual, wherever you are.

UNIVERGE BLUE® CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience.


UNIVERGE BLUE® is a hosted voice solution (UCaaS; VoIP; Cloud PBX; VoIP Telephony; Hosted Voice)

  • Fully integrated unified communications and collaboration solution.
  • Send and receive chats and view conversation history.
  • Real time presence indicators show you if a colleague is available for a quick call or chat.
  • Place and receive calls using your business phone number. (Your current phone number/s will be ported to the NEC's Cloud Voice Solution)
  • All conversations sync across mobile and desktop applications – so you can keep conversations going wherever you go.
Blue Connect Desktop App


NEC UNIVERGE BLUE® Overview
 

 

 

Phone System  
Phone System Icon
  • Cloud-based phone service with 90+ enterprise grade calling features and excellent network call quality and uptime.
  • System configuration and call reporting are managed from a single web-based portal.
 
Mobile  
Mobile Icon
  • The UNIVERGE BLUE® CONNECT Mobile App makes any smart phone an essential collaboration tool.
  • Extend your desktop phone number and extension to your mobile phone.
  • Place calls and receive calls, send chats and text messages, see who is available and manage voicemail – anytime, anywhere.
 
Contact Centre  
Contact Centre Icon
  • UNIVERGE BLUE® “ENGAGE” improves call handling through a range of agent and supervisor contact centre services.
  • Flexible contact centre solution including easy deployment for remote / home workers.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
  • Compatibility with most CRM and ERP systems and collaborative apps ensures easy adoption and minimises disruptions.
 
Desktop  
Desktop Icon
  • The UNIVERGE BLUE® CONNECT Desktop App empowers employees with the flexibility to communicate the way that works best for them.
  • See who is available, send chats and text messages, place and receive calls, share screens, start video calls, share files, view and manage voicemails–all from a single application.
  • Use desktop application to place and receive calls or as a call controller for your associated desk phone or as a soft phone from your PC or Mac®
 
Video Conferencing  
Video Conferencing Icon
  • Face to face meetings via HD video eliminate unnecessary travel and empower teams with remote members to be more productive.
  • Establish a personal connection with customers and business partners, and improve internal communication between offices.
  • Host web meetings using slides, or screen-sharing.
 
WEB Fax  
  • Web Fax is a personal fax number for receiving and sending faxes that doesn't require a fax machine. 
  • Send, manage, view, and store faxes from your PC and view them on your mobile device
  • This feature requires the user to have a “Pro or Pro Plus Plan”
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File Share  
  • SHARE is an easy-to-use file management service (similar to Dropbox) which also helps secure and manage your critical business data
  • SHARE enhances traditional file sync and share by adding real-time backup, advanced anti-malware/antivirus and restore capabilities.
  • This feature requires the user to have a “Pro or Pro Plus Plan”
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Remote Office  
Remote Office Icon
  • NEC’s UNIVERGE BLUE® CONNECT preconfigured phones can be plugged into any location that has an internet connection.
  • Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company.
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UNIVERGE BLUE® VoIP Telephones

With over 120 years of experience in telephones and communications systems, NEC has paired some of their best desktop telephones with UNIVERGE BLUE®.
 
NEC DT930S Touch Panel Colour IP Handset NEC DT930S Self-labeling with Colour IP Handset NEC DT920S 6 button greyscale LCD IP Handset
NEC DT930S Touch Panel Colour IP Handset NEC DT930S Self-labeling with Colour IP Handset NEC DT920S 6 button greyscale LCD IP Handset


OEM VoIP Handsets
Yealink Range of Handsets Yealink Cordless Yealink Conference Phones


 
UNIVERGE BLUE® Connect UNIVERGE BLUE® Video Conferencing UNIVERGE BLUE® Contact Centre
UNIVERGE BLUE® Connect UNIVERGE BLUE® Video Conferencing UNIVERGE BLUE® Contact Centre

Cost Efficient
 
  • With UNIVERGE BLUE® CONNECT, there is no phone system hardware to buy, install, manage, upgrade or replace.
  • Service is based on number of users and not on number of lines.
  • Voice and data is consolidated onto one network for centralized management.
  • Flat, per-user rates include no extra or hidden fees but set monthly costs.
  • 90+ enterprise-grade calling features are included in the service for optimal functionality.

Clearer & More Interactive Communications
  • UNIVERGE BLUE® MEET galvanises remote workforces, transforming both your user and customer experience
  • Integrates audio, video and screen sharing into a turnkey cloud-based video conferencing platform
  • Increase workforce productivity with intuitive communications tools, such as messaging to video transfer, one-click screen sharing and in-meeting chat.

Greater Responsiveness
  • UNIVERGE BLUE® ENGAGE improves the handling and oversight of communications through a range of agent and supervisor contact centre services.
  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
  • Reduces response time and improves service quality along with caller and agent experiences.
  • Compatibility with most CRM and ERP systems and collaborative apps ensures easy adoption and minimizes disruptions.
  

Best deals available for UNIVERGE BLUE PERTH Hosted Voice (VoIP) phone systems. Call on 08 9455 3122 to know more or request a free quote today!

 
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