Microsoft Teams
Microsoft Teams
NEC UNIVERGE BLUE® CONNECT for Microsoft Teams Advanced and FOR MICROSOFT® TEAMS
NEC UNIVERGE BLUE CONNECT offers two fully integrated options for adding our comprehensive, cloud-based unified communications solution to Microsoft Teams. Based on your business needs, choose between integrating the power of CONNECT within the Teams application or using a Teams-specific version of CONNECT to work side-by-side with Teams to enhance your business communications.
UNIVERGE BLUE for Microsoft Teams Advanced
Seamlessly Integrate Advanced Calling into Microsoft Teams in a Single App Experience + No Extra Phone License Required.
Get the best out of both worlds with UNIVERGE BLUE CONNECT and Microsoft Teams, together. Designed for businesses who have oriented their collaboration around Teams, UNIVERGE BLUE CONNECT for Microsoft Teams Advanced combines the best of Teams with CONNECT’s advanced telephone features, creating a unified platform that enhances your business communications and collaboration.
- Seamless Integration: Integrate CONNECT’s advanced cloud-based phone system directly into Teams – no need for an additional Teams phone license
- Single App Experience: Consolidate communication and collaboration tools into the Teams app, reducing complexity and simplifying the user experience
- Advanced Call Management: Optimize call handling and enhance communications with features like Call Queues, Monitor, Whisper, and Barge
- Business Continuity: With CONNECT for Teams Advanced, you can still make calls via the mobile or web app if Teams experiences an outage
- Exceptional Support: Benefit from exceptional 24/7 support with industry-leading 99.999% uptime SLA
UNIVERGE BLUE CONNECT “FOR” Microsoft Teams is designed for businesses looking to add reliable, comprehensive PBX into their Microsoft Teams application. By integrating UNIVERGE BLUE CONNECT PBX within Teams, users gain access to enhanced, enterprise-grade telephony features, including , voicemail, call history, and basic calling features.
Employees use the Teams client for everything, including making and receiving phone calls.
UNIVERGE BLUE handles all your telephony in the back end without the need to install any software. We’ll take care of all calls, unified messaging, Auto Attendants, call recording, QoS dashboards, reporting and analytics.
UNIVERGE BLUE CONNECT "FOR" Microsoft Teams
Boost the power of Microsoft Teams
with the enterprise-grade Cloud
PBX of UNIVERGE BLUE CONNECT
Microsoft Teams Packages Info Sheet
Microsoft Teams Packages Info Sheet
UNIVERGE BLUE for Microsoft Teams Advanced
Get the best of both worlds with
UNIVERGE BLUE CONNECT &
Microsoft Teams together
UNIVERGE BLUE CONNECT FOR TEAMS ADVANCED FREQUENTLY ASKED QUESTIONS (FAQS)
WHAT IS UNIVERGE BLUE CONNECT FOR TEAMS ADVANCED?
UNIVERGE BLUE CONNECT For Teams Advanced is an integrated solution that seamlessly combines CONNECT’s advanced telephony features with Microsoft® Teams’ collaboration tools. This single-app embedded experience enables users to access CONNECT’s cloud-based phone system directly within the Microsoft Teams app, without requiring an additional Teams Phone license. Users can use Teams for chat, meetings, and file sharing while relying on CONNECT for all cloud communications. The solution also includes synchronised presence status and a shared contacts list for improved usability and efficiency
WHY WOULD A BUSINESS NEED CONNECT FOR TEAMS ADVANCED?
For users that rely on Teams as their collaboration platform and require an enterprise-grade phone system
for communications, CONNECT For Teams Advanced sits inside the Teams app to provide a seamless experience while providing the following benefits to your business:
- A simplified user experience all from within the Teams app
- Reliable, advanced cloud-based phone system with call queue management included
- Pre-built CRM integrations including Salesforce®, ServiceNow®, NetSuite®, and more
- Diversified solutions – if Teams is down, you can still use CONNECT’s calling and apps
- Exceptional local support from a Microsoft Trusted Partner
Best deals available for MS Teams and NEC Unified Communications as a Service (UCaaS) – Call on 08 9455 3122 to know more or request a free quote today!
