NEC SV9100 – A Smart
Communication System for SMBs

NEC SV9100 – Small to Medium Telephone System

The NEC SV9100 Telephone System is for small to medium businesses that wish to take full advantage of what VoIP, IP Telephony and Unified Communications has to offer.

NEC business phone systems cover a range of VoIP, digital and IP phones, wireless phones, conference phones, and peripherals to suite business of all sizes and industries. The NEC SV9100 telephone system with its intelligent design helps to solve today’s communications challenges and grow as your business grows.

NEC SV9100 phone Systems

Reliable and adaptable, the SV9100 telephone system is built on cutting edge technology that supports voice, unified communications and collaboration, unified messaging, and mobility out-of-the-box. No one wants a phone system that’s difficult to use and even harder to maintain and protect. Thats why NECs SV9100 telephone system is one of the easiest phone systems on the market to configure and maintain.

NEC DT920 IP Entry-Level Phone

  • DT920 IP Entry-Level Phone
  • Monochrome 168×41 LCD
  • 6-button
  • Network support Gigabit
  • PoE
  • Wideband audio support

DT920 IP Self-Labelling Phone

  • Full color 3.5″ LCD
  • 8 viewable lines with support of 32 lines
  • Network support Gigabit
  • PoE
  • Wideband audio support
  • VoIP encryption

DT930 IP 24-Button Phone

  • Full color 4.3″ LCD
  • 24 programmable keys
  • Backlit LCD and keypad
  • Standard button layout
  • Soft keys / LCD prompts
  • Network support Gigabit
  • Wideband audio support
  • VoIP encryption

DT930 IP Touch-Screen Phone

  • Full color 4.3″ LCD
  • 8 viewable lines with support of 32 lines
  • Backlit LCD and keypad
  • Standard button layout
  • Soft keys / LCD prompts
  • Network support Gigabit

Key features at a glance

  • Embedded unified communications with directory, presence, click to dial and IM
  • A seamless mix of VoIP, IP and traditional phone services
  • Broad range of mobility applications and devices 
  • Embedded video and audio conferencing
  • A fully integrated Unified Messaging solution
  • Comprehensive contact centre suite 
  • Simplified user licensing, no ongoing licence fees.
  • Guard against toll fraud, NEC toll fraud guard
  • Lower carriage costs with SIP trunks
  • Proprietary server with stackable chassis architecture
  • High reliability
  • Single point configuration and management
  • Contact Centre – Licenced as an option
  • Hospitality Features – Licenced as an option

Bridging the gap between your NEC on-premises business phone system and the cloud, so your teams can work from anywhere?
NEC CONNECT BRIDGE is a ground breaking solution that extends NEC’s on-premises business phone systems to the cloud via mobile and desktop applications while also adding chat, video conferencing, and file collaboration capabilities. 
Click Here to be amazed!

NEC UC Suite

With the NEC UC Suite, your employees become more mobile and productive. It offers advanced UC applications such as presence, desktop client, softphone, quick messaging, instant messaging (IM) click to dial and white boarding.

The UC Suite Desktop and Web Client allows your employees to get more done in less time by providing them easy access to features such as hold, transfer, conference, enhanced park, page and barge-in.

It also provides them with:

  • Call management, speed dialing and contact lookup
  • Presence to view colleague’s real-time status and availability
  • Visual voicemail for quick access to and easy management of inbox and messages
  • Instant messaging capabilities for quick, real-time conversations
  • Attendant console capabilities directly on an operator’s PC, allowing them to transfer and manage calls on-screen
  • Detailed call history reports—includes incoming calls, outgoing calls, call date and time, call duration and caller ID information
  • Ability to search, sort, print, archive, email and export call logs plus add notes to call log entries

NEC’s InReports 

InReports – This low cost, easy to use solution monitors your IP phone System all day, every day. This provides real-time statistics enabling greater productivity, lower costs & enhanced customer service. Call Lists, Reports, Graphical Data and Wallboards can be viewed in a Web Browser and are available 24/7. Up to 90,000 call records per year can be stored internally on your system without the need for extra hardware. Reports are pre-defined or easily customised and can be analysed via a department, user or call type. Using Google API – reports can be displayed as graphs and also exported as csv files.

Integrated SV9100 Contact Centre

The NEC SV9100 contact centre solution can help small and medium businesses improve response times, reduce abandon rates, lower operating costs, and increase revenues and ensuring both you and your customers will see a return on your investment.

UC Suite’s Client enhances your UNIVERGE SV9100 Contact Centre solution. Your employees can login as an agent and view real time queue statistics plus monitor the states of other agents.

When call volumes are high, employees can easily login as an agent to handle calls waiting in queue. The SV9100 Contact Centre distributes call volume evenly among the agents, helping to reduce caller hold-time and resulting in improved customer satisfaction.

Agents are always kept up to date with details about each call – including date, arrival time, Contact Centre group, Caller ID, wait time and call-back status.

When the call volume drops, users can then logout of the system and redirect their attention to other business matters. This allows your business to handle calls efficiently with a minimum number of resources.

InGuard – Get secure

InGuard is an effective, low cost solution to help protect a business against the rise of toll fraud attacks. This is a fraudulent attempt by a hacker to gain unlawful remote access to a phone system, usually via an open SIP port. Attacks are often highly organised from an automated server and once accessed, fraudulent calls are connected and over a period of time, can run up call charges of potentially thousands. Typically, these occur out of office hours and are usually discovered after the event when it’s too late and businesses are  left to cover the costs.

Most networks and phone systems have only basic toll restriction features, and although no solution can provide 100% protection, a further application is strongly advised.

A smart mobile video extension for your smartphone

NEC’s ST500 softphone for Android and Apple smartphones allow you to make and receive voice and video calls from virtually anywhere, as if you were at your desk. Simply connect to Wi-Fi or use your mobile data (3G / 4G) to handle your calls.

The ST500 softphone can save your company money by no longer having employees call-forward their desk phones to their mobile. Staff will also be able to make free internal calls and inexpensive local calls from the mobile client rather than all calls being made directly via their mobile.

By only giving out your desk phone number (not your mobile number), you will always be contactable and you will only have a single call history and work voicemail to check. 

Information can be found on this page includes:

NECALL Voice & Data, Phone System, Telephone System, Phone Systems, Telephone Systems, Phone Cabling, Data Cabling, New Phone Systems, Used Phone Systems, Refurbished Phone Systems, Second-hand Phone Systems, UCaaS, Hosted Voice, Cloud Phone System, New Telephone Systems, Data Point, Broadband, ADSL, NBN, Data Switch, NBN Modem, Network Cabling, NEC, Station, Handset, Phone,  Headset, Wireless Headset, Telephone Software, Hospitality Phone System, New Business Phone System, VoIP Services, VoIP Plans, VoIP Phone Systems, Corporate PBX Phone System, Rent Phone System, Lease Phone System, NEC SV9100 Phone System, NEC Hospitality System, Hospitality Telephone System, NEC Hospitality Software, NEC Hospitality Phone System, Hospitality Phone System Solution, Hospitality Check Out / Check In Software

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