NECALL are pleased to advise that NEC Australia have launched a main software upgrade for the NEC SL2100 telephone system to SL2100 R2.

The NEC SL2100 telephone systems software R2 delivers the following new applications:

NEC INREPORTS

This low cost, easy to use solution monitors your system all day, every day. This provides real-time statistics enabling greater productivity, lower costs and enhanced customer service. Call Lists, Reports, Graphical Data and Wallboards can be viewed in a Web Browser and are available 24/7. Up to 90,000 call records per year can be stored internally on your system without the need for extra hardware. Reports are pre-defined or easily customised and can be analysed via a department, user or call type. Reports can be displayed as graphs and also exported as csv files.

Wallboards Real-time statistics displayed in large tiles for trunks, DIDs and extensions:

• Total answered
• Average answer time
• Total unanswered
• Average ring duration
• Outgoing
• Average outgoing duration

Always-on, embedded application, providing dashboard reports of an entire company’s call efficiency.

NEC INHOTEL

Hoteliers who require a PC-based front of house system without needing a full featured PMS. InHotel is ideal for hotels of up to 120 rooms, this easy to use platform is designed to increase your staffs’ productivity, enhance guest experience and significantly lower your running costs. As one of NEC’s InApps the technology is built-in with no cost and maintenance of extra PC servers creating a highly  attractive price point in combination with extremely low TCO. InHotel combines a complete and comprehensive Property Management  System together with tightly integrated telephone system functionality.

A complete room booking, billing & hotel administration application.