What’s new in Univerge Blue Cloud Phone System

Receptionist Groups Receptionist groups allow you to have calls delivered to an Auto Attendant but is first offered to a set of receptionists. If a receptionists are not available the call is then sent to the Auto Attendant for handling. It’s a great way to get as...

UNIVERGE BLUE Mobile Clients

The UNIVERGE BLUE CONNECT mobile clients have received a lot of love this month: Advanced Hunt Group Presence allows you to see the status of agents, calls in queue and average wait times so you can balance the load of calls coming in. For more information, see...

Hosted Cloud Voice Services

A FULL SUITE OF CLOUD SERVICES RANGING FROM INTEGRATED PHONE SYSTEM, VIDEO CONFERENCING, MESSAGING AND CONTACT CENTRE.   UNIVERGE BLUE® CONNECT IS AN EASY-TO-USE CLOUD-BASED COMMUNICATIONS PLATFORM THAT HELPS EASILY MANAGE TEAM COMMUNICATIONS AND COLLABORATION....

Multiline Client (MLC) Softphone for Windows and MAC

NEC Australia has the launched the Multiline Client (MLC) Softphone for Windows and MAC. With the MLC Softphone, members can stay connected to the company’s communications platform in a professional and seamless manner. The MLC Softphone is supported on NEC’s...

CLOUD CONTACT CENTRE

CLOUD CONTACT CENTRE Cloud contact centres have become increasingly popular in recent years as a way to improve the customer experience. These centres use cloud-based technology to provide businesses with a range of features and tools that can help them better manage...

NEC Channel Partner of the Year Awards 2022

NECALL VOICE & DATA RECEIVE THE 2022 NEC UNIFIED COMMUNICATIONS CHANNEL PARTNER OF THE YEAR FOR WESTERN AUSTRALIA NECALL are delighted and proud to announce that for the fifth year we have been awarded the 2022 NEC Unified Communications Channel Partner of the...

NEC UNIVERGE BLUE CONNECT BRIDGE

NEC UNIVERGE BLUE CONNECT BRIDGE Bridging the gap between your NEC premise phone system and the cloud, so your teams can work from anywhere. TURN EVERY PLACE INTO A FLEXIBLE WORKSPACE On-premises phone systems were built for an era where most work happened in the...

What will be the Future of VoIP Telephony?

WHAT IS VOIP? It is the methodology that used to send and receive voice calls over the Internet. As technology is evolving very rapidly and changing the daily lifestyle, businesses also will be affected by these changes. So, they also required to update their way of...

NECALL Voice & Data – Preferred supplier of WALGA

We are delighted to announce that NECALL Voice & Data is now a preferred supplier of WALGA. This is great news for any local government or council looking for hosted / cloud voice (UCaaS) or contact centre solutions (CCaaS). NECALL Voice & Data is an NEC Cloud...

NEC UNIVERGE BLUE Connect 9 ways Aging Phone System

NEC UNIVERGE BLUE CONNECT 9 WAYS AGING PHONE SYSTEM The architecture of conventional phone systems dates back to a time when going to work meant going to an office. But today’s mobile and global workers require more agility and capabilities than conventional systems...