Over the last few years business telephone systems / telephone solutions have evolved significantly, offering many different options that can meet the varied communication needs of today's businesses. However, navigating the terminology and features of different phone...
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Bring Your Own Trunk (BYOT) or Bring Your Own Carrier (BYOC)
Bring Your Own Trunk (BYOT) or Bring Your Own Carrier (BYOC) is a feature of the NEC UNIVERGE BLUE CONNECT cloud phone system (UCaaS) that provides UNIVERGE BLUE customers with the ability to bring and connect their own existing carrier phone lines and phone numbers...

Transform Your Business Communication with NEC Univerge Blue Engage Contact Centre Solution!
In today's dynamic business landscape, effective communication is the linchpin of success, and NEC Engage Contact Centre Solution stands out as the catalyst for seamless interactions, heightened efficiency, and delighted customers! Here are compelling reasons why...

Navigating the Future: Unleashing the Power of VoIP Phone Systems in the NBN Era
As the Australian business landscape undergoes a digital transformation with the National Broadband Network (NBN) taking centre stage, the need for advanced communication solutions has never been more pressing. In this blog, we delve into the unique advantages that...

Seven Reasons Why you Need to Move to a Cloud Business Phone Solution
Being a small business owner demands a constant quest to maintain a competitive edge and effectively manage expenses, phone system communication infrastructure is a crucial element that often escapes scrutiny but holds immense significance for your success. Onsite...

NEC Univerge Blue Review: Complete Communications
"NEC Univerge Blue will check all of the right boxes for companies interested in true efficiency and digital transformation" Read the full UC today review on https://www.uctoday.com/unified-communications/nec-univerge-blue-review-complete-communications/

Breaking Barriers and Empowering Connectivity: NEC Univerge Blue Connect Bridge
In today's dynamic and interconnected business landscape, effective communication is the cornerstone of success. The need to collaborate seamlessly, irrespective of geographical boundaries, has never been greater. Recognising this demand, NEC, a pioneering force in...

West Australian State Channel Partner of the Year 2022/23
We are thrilled to announce that NECALL has been recognised as the West Australian state channel partner of the Year for NEC Platform Solutions for the 2022-23 financial year. This prestigious award, presented by NEC Australia as part of their Unified Communications...
What’s new in Univerge Blue Cloud Phone System
Receptionist Groups Receptionist groups allow you to have calls delivered to an Auto Attendant but is first offered to a set of receptionists. If a receptionists are not available the call is then sent to the Auto Attendant for handling. It’s a great way to get as...
UNIVERGE BLUE Mobile Clients
The UNIVERGE BLUE CONNECT mobile clients have received a lot of love this month: Advanced Hunt Group Presence allows you to see the status of agents, calls in queue and average wait times so you can balance the load of calls coming in. For more information, see...
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Sarah Thompson
Business Consultant