NEC's Unified Communications for Business (UCB)
UCB for Business
Empowers phone attendants to manage calls more efficiently and professionally.
Helps managers monitor agent activity and customer service delivery by phone calls, voice messages, e-mail, text, web chat and fax.
Leverages the power of real-time communications so employees can resolve issues quickly and easily.
Helps people easily connect with each other on any device from any location.
Lets employees consolidate the management of their phone calls and faxes with voice mail, presence and internal chat ... all from a personal computer.
Post Call Survey
Gives customers the option of participating in a satisfaction survey at the end of a call without an agents knowledge or involvement.
Provides real-time information on staff availability regardless of location.
Contact us to set up a free consultation by phone +61 8 9455 3122 or email email@example.com
Call Us 08 9455 3122